Gym campaigns we have run over ten years, plotted by how strong the offer is against how many people turn up for the first workout they booked.
→ Swipe to see the whole chart
Offers move from lower value on the left to higher perceived value on the right. Up the chart, more of the people who booked actually arrived. Hover a colour to pick out one kind of campaign.
The offer is worth having and the people who book it arrive.
Easy to say yes to, and people still come, but the offer is asking less of them.
A strong proposition that produces bookings people then do not keep.
Cheap to run, easy to respond to, and the hardest group to get through the door.
One month free membership, guaranteed results membership, first two weeks free
The offer is attractive and time bound. If somebody is going to make a change, they have to act now. Attending the first workout is high investment, because it is the start of a long term change.
Two and three month packages, winter and summer passes, one month trial
Mid term offers are often perfect. The proposition is bite-sized, a commitment of two or three months towards a goal. Winter and summer passes are the classic version. Attending the first workout is less of an investment, because the goal is short term.
Two week paid trial, two week free trial, seven or ten day pass
Often called low barrier offers, which is exactly what they are. The proposition is to come and get started and try it out, on the basis that we believe in it so much you will stay. The show-up rate is good, but you must have a strategy to make membership attractive on day one and through the trial.
Free class, two class pass, buddy pass, age targeting, meet and greet
For people who are ready to get started, or to keep the brand in everyone's mind for when they are ready to make a change. The show-up rate is high on Google and low on social media and display ads, for those reasons.
Fitness challenge, body shape challenge, check-in challenge
Here we are promising a lot in a short time, which is why the show-up rate is so high. These campaigns have a place, but there is much more work to do once people are through the door, either to deliver on the promise or to reset it to the right expectation.
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